Collaboration ⇒ Lot of Feedback
Everybody has their own side of picture
Hard to find objectivity in different situations
Stakeholder ownership changes over a time
Breaking Bad
The myths that exist for an offshore team
What client thinks?
- Start is too slow
- Miscommunication
- My team is too inexperienced!
- Indecisive Milestones
- Dissatisfaction
- Nobody cares!
What client thinks?
- Start is too slow
- Miscommunication
- My team is too inexperienced!
- Indecisive Milestones
- Dissatisfaction
- Nobody cares!
Echo Meetings - The Project Review Process
All of the projects on in the development stage are reviewed every 2 weeks at least. In certain cases, for the projects that are slow, we review them at least once in a month. The aim is to review project timeline, open issues, current team feedback, efforts burn down, delivery milestones and overall schedule of the project.
This not only gives us a clearer picture of where the project is – but gives a foresight into the immediate future too.
100% transparent sharing of facts and current situation
Review Efforts, and Project Delivery Milestones
Review immediate forcast, plan and known risks that might just arrive.
Looping in Clients in the Review Process
We know an internal review gives us on side of the picture. However, successful offshore projects always require client attention, especially when you’re measuring success or failiure.
Identify Internal & External Risks Elements
With clients involved in such an evaluation, the team can also get to know some of the risks from client end too which generally are not shared initially.
To Ensure projects are on track and schedule
Planning based on current situation is more relevant than a plan that set from day 1 of the project - allowing adaptibility and practical approach.
Ensure entire development cycle is smooth
By ensuring the engineers and designers are the team on the ground, and when they have predictive results to produce, the quality becomes better.
Stakeholders In Review Process
Scheduling
Review meetings are NEVER ad-hoc. They’re always scheduled in advance and stakeholders are sent calendar invite well before the meeting occurs.
- Shared calendar with all key stakeholders
- Planned intimation of review session
- Prior notifications
- Summary of past review action items
Review Presentation
A review presentation by a Project Manager or Scrum Master at IndiaNIC keeps a stable presentation with most up to date information.
- Current State of the project
- Current stage of development
- Known Risks
- Dependencies
- Ask for recommendations
Reviewer Findings
A project reviewer – either client or a neutral reviewer has to submit their findings with a form to ensure they are captured and turned into action items.
- Overall feedback about team, and their way of working
- Your suggestions to improve the deliverables
- How we can make these presentations more productive and efficient
Moderator Review
A neutral moderator keeps an eye on if the meeting is executed properly and also jots down his/her findings in an evaluation form which is captured.
- Ensure review is done properly
- Done with appropriate detail about project
- Incorporating your feedback into deliverables
- Improve presentations based on your feedback
All it takes - Less than 2 Hours / Month
What IndiaNIC Does?
- Not a usual discussion that you do every day with team
- More than short term goal setting
- Affects overall deliverables
- Gives clear picture of broader goals than just a set of routine tasks
What Client’s Need to Do?
- 1 hour every month
- Proactive suggestions
- Open mindset
- Stronger collaboration